Help page for parking permits in Strömstad Municipality

Here we have collected common questions and answers to problems that may arise for our users. If you do not find the help you need, do not hesitate to contact us for help.

Frequently Asked Questions:

+ The page where you have to buy permits is empty or doesn't work for me

Please try in a different browser or on a different mobile before contacting support if the page is not working. Different computers and mobiles have different browsers, which can mean that the page can function poorly on older mobiles and browsers.

+ How do I change my registration number?

You can register up to 3 registration numbers for your parking permit.
See manual here

+ My card is not approved even though I know there is money on it

In 90% of cases, this is because you have not approved your card to pay online. Log in to your bank and allow the card to be used for online payments.

+ I have created an account but am not receiving a confirmation email.

First of all, you should check your junk mail folder or spam folder in your email account and check that the email has not ended up there. If you still cannot find an email even if you are sure that you have entered the correct address, then try creating a new account with a different email address. Being able to send you automatic e-mails is important to us as we notify you whether the permit has been approved or not via these e-mails. Therefore, it is important that you can receive these messages.

+ Terms

Conditions for paying for parking and parking permits at p.stromstad.se

These conditions apply between Strömstad Municipality, Safekeeper AB and the person who pays for a parking or parking permit himself or through another person. The orderer/payer is stated as "Customer" in the terms and conditions.

The supplier is stated as "Strömstads Kommun", "We" or "Safekeeper AB". All prices on the page are in SEK and include VAT.

Confirmation

On receipt of the booking confirmation, this must be checked, so that all information is correct. It is the responsibility of the customer/orderer to ensure that the information on the confirmation is correct. Confirmation is sent via e-mail and as a text message (SMS). In the event of an error, Strömstad municipality must be contacted within 7 days of receiving the confirmation.

Right of withdrawal and right of return

If the customer has paid a fee and then regrets it, the customer must immediately contact the Technical Administration for a refund of the fee paid. Full amount for unused service is refunded.

The use of personal data

By using this website, you also agree to Hamnsystem Sverige AB's data policy

Force majeure

In the event of war, natural disasters, strikes and other events that can be considered as force majeure, Strömstad Municipality can cancel the agreement, whereby the customer and guests must be notified as soon as possible. In such cases, Strömstads Municipality is obliged to repay the amount paid, with the exception of the benefit that has been used from the permit/fee.

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TERMS OF USE, PAYMENT AND BOOKING.

This page (together with the documents listed on it) talks about the terms of use of our website p.stromstad.se.
Read these conditions carefully before use and payment on our .
By using our website, you indicate that you accept these terms of purchase.
If you do not accept these terms, please do not use our website.

Hamnsystem Sverige AB provides the digital service with the website p.stromstad.se for Strömstad municipality to make it easier for the customer to pay for their parking permit.

Information about us

p.stromstad.se is a website operated by Hamnsystem Sverige AB for Strömstad Municipality and Safekeeper AB.

Hamnsystem Sverige AB Organization no: 559188-3680.

Strömstad Municipality Organization no: 212000-1405.

Safekeeper AB Organization no: 559008-7036

Contact Us

Strömstad Kommun

Telephone: 0526-190 00

E-post: kommun@stromstad.se

Opening hours

Weekdays 08:00 - 16:00